All sales are final. 

To contact us please email


Due to the nature of our small business and limited stock we do not do exchanges or returns. Orders cannot be modified. Please review our size charts and ask us any questions you have prior to submitting your order. 

All orders are packed and shipped from the Tres Rasche warehouse in New York. Please allow up to 5 days for your order to ship. Usually it is within 24 hours but sometimes there are delays.

Please closely track your package. The customer is fully responsible for tracking their package and providing us with the correct shipping address. If your package can not be delivered and the postal service has contacted you multiple times they might return your package to us. If this happens, the customer is responsible for paying for shipping once again. To avoid this, keep an eye on your tracking! 
Duties & Tax on International Orders
Any duties/taxes will be the responsibility of the recipient/customer. Tres Rasche has zero control over whether or not their country levies duties/taxes. 
International Tracking Numbers
To try and make our international shipping rates more affordable for you we now offer UPS Priority Mail Innovations International! If selected, UPS Priority Mail Innovations International’s delivery times are between 1-5 weeks. We hope in the near future to grow & have more warehouses around the world to make TR more accessible to our global community. If your TR order is shipping internationally it is essential that you contact your local post office when the package enters your country. Often tracking numbers change when entering a new country and your local post office can provide you with this, unfortunately we can not.