sale policy

Please note that this is the final moment to shop our 2022 collection before we close to prepare our Spring/Summer 2023 season.

 

Shipping Time 

Please note that all Black Friday Sale orders will ship by December 5th maximum (arriving in time for Christmas!). Once your item is shipped it will take 5-10 days to arrive via the parcel courier. You will be emailed immediately once your item is shipped. Please keep a close eye on your tracking number. We do not resolve stolen packages. Please provide us with a safe shipping destination and clear contact details to avoid this at all costs!

 

Return Policy 

All items purchased on sale are non-refundable & final sale. 

 

Exchange Policy

Exchange must be returned back to TR within 14 DAYS of the original order’s arrival. Merchandise must be in brand new + unused condition with all labels attached to the product. If we can not resell the product we can not exchange it. Original shipping costs are not refundable. Exchanging multiple products or orders will result in a longer processing time while we check each product. 

To make an Exchange please email us at: ecom@tresrasche.com 

Once we receive  your product to exchange we will issue you a TR Promo Code to be used at your leisure! 

 

Wrong Item Received

If we sent you the wrong item, we are sorry! Sometimes we make mistakes. Here are your options. You may keep the item & we will send you another. Shipping on us. 

 

Duties & Tax

We do not cover duties & tax fees, it is the customers responsibility to pay for this. These fees are specific to your local government regulations and we can not tell you how much they will be, nor does Très Rasché profit at all from these fees.